During your first visit, a highly trained EM Pest Control technician will conduct a thorough inspection of your Long Island home, both inside and out. They will identify any existing pest activity, potential entry points, and conditions conducive to pests. Based on this assessment, they'll then implement targeted treatments to address current issues and establish your year-round protection.

The Essential Home Protection Plan provides consistent, year-round protection with scheduled visits. Typically, services are performed quarterly (every three months) to ensure continuous coverage against seasonal pest pressures. If issues arise between scheduled visits, we'll return at no extra cost.

For most routine exterior treatments, you do not need to be home, provided our technicians have access to your property. If an interior treatment is required or if it's your initial visit, we will coordinate a convenient time with you.

We'll provide specific instructions before each service, but generally, it helps to clear areas where treatments will be applied. After treatment, we'll advise on any necessary precautions, such as allowing treated areas to dry.

Yes, you can cancel at any time. Here's how EM Pest Control makes it simple and transparent:

• Flexible Terms: We don’t lock you into long-term contracts. Most of our plans operate on a month-to-month basis.

• How to Cancel: Just give us a call or send a written request. We'll confirm your cancellation and ensure service stops at the end of your current billing cycle.

• No Penalty Fees: We believe in earning your loyalty—not trapping you with fees. There are no cancellation penalties for our standard plans.

• Final Visit or Pro-Rated Adjustments: If you've pre-paid or are mid-cycle, we’ll discuss any final service based on your service calendar.